


01 · Factory-line configurator · Schreiber Foods · 2026
Green Bay Machinery
A factory-line configurator helping sales engineers quote complete production lines faster, with every machine checked as they choose it.
Read the case study · password ›Siddhartha Roy Kanchala · Senior Product Designer
Five years across enterprise, agentic AI, healthcare, finance and e-commerce. I stay with a problem from the first interview to launch.
PreviouslySchreiber FoodsCX by DesignDexiportKnitsol



01 · Factory-line configurator · Schreiber Foods · 2026
A factory-line configurator helping sales engineers quote complete production lines faster, with every machine checked as they choose it.
Read the case study · password ›


02 · 0-to-1 product · Agentic workflow · AND India · 2026
An agentic workflow helping a two-person newsroom make its YouTube videos, with a person approving every step that costs money or trust.
Read the case study · password ›


03 · Client journey redesign · CX by Design · 2025
A redesigned client journey helping a two-founder consultancy give every client the same clear, steady experience.
Read the case study · password ›Step inside
MoNA · Personal · 2026
Now, a little about me
Software engineering at Greenwich, then human-centered design at Pace. Since then I've designed products in London, Hyderabad and New York, and I still build the front-end when it helps the team ship.
A note before you go
If you're building something complicated and want it to feel simple, I'd like to hear about it. Tell me what your team is making and where it's getting stuck. I'll bring examples of how I've handled problems like it.
Sid
The first button copies my email. Open your mail app instead
Work
Products I took from the first interview to launch.



01 · Factory-line configurator · Schreiber Foods · 2026
A factory-line configurator helping sales engineers quote complete production lines faster, with every machine checked as they choose it.
Read the case study · password ›


02 · 0-to-1 product · Agentic workflow · AND India · 2026
An agentic workflow helping a two-person newsroom make its YouTube videos, with a person approving every step that costs money or trust.
Read the case study · password ›


03 · Client journey redesign · CX by Design · 2025
A redesigned client journey helping a two-founder consultancy give every client the same clear, steady experience.
Read the case study · password ›3D spaces I designed and built from scratch. Watch them move, then walk through them yourself.
Some of my work is password protected. Ask me for the password, or for a walkthrough on a call.
About
A product designer who trained as a software engineer. I design complicated systems for the people who have to use them every day.
What I do
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How I got here
I trained as a software engineer and moved into design. Four cities, three continents, and the same habit everywhere: start where the work happens.
Software engineering at Greenwich, then my first design job at Knitsol.
Product design and front end for clinics, stores and newsrooms at Dexiport.
A master’s in human-centered design, then client work at CX by Design.
Enterprise tools for factory lines at Schreiber Foods. Yes, the cheese.
Plant floors, newsrooms, client calls. Before I draw anything I sit with the people who will use it. CX by Design began with more than 25 interviews.
One decision per screen, and the hard parts moved out of the way. The GBM configurator made quotes 65% faster because people stopped guessing.
I trained as an engineer, so I build the front-end when it helps. GBM went from design to working React in 15 days.
When I'm not designing, I'm travelling, taking photos or out on a long walk. A few frames from the last few years.





A note before you go
If you're building something complicated and want it to feel simple, I'd like to hear about it. Tell me what your team is making and where it's getting stuck. I'll bring examples of how I've handled problems like it.
Sid
The first button copies my email. Open your mail app instead
CX by Design is a two-founder customer experience consultancy in New York. I led a team of four to redesign its client journey, so every client gets the same clear, steady experience, with the same team and the same tools.


The project in 60 seconds
01 · The problem
One project manager passed every email, update and follow-up along by hand. So how a client felt depended on who had time that week. Clients told us the same story at three points in a project.
Too many documents at once.
“Too much info upfront, [the client] overwhelmed.”Diana, founder
Clients couldn't see their own progress.
“Clients see value when metrics are validated.”Lis, founder
No follow-up, and no reason to come back.
“No structured post-project engagement.”Our audit
Our question
How might we give every client the same clear experience, from the first email to long after the project ends, without adding admin work?
02 · Research
We compared six larger consultancies to see what clients expect. Then we ran 25+ interviews.

What clients need at each stage, compared with CX by Design and four competitors. Very detailed reports overwhelm clients, so we kept the dashboard to a few numbers.

Our audit of the client journey at 10 days, 10 weeks and 10 months.
What we found
We mind-mapped every interview and grouped the notes into themes. These four came up again and again.
The three tools didn't share information, so people copied it by hand.
Tone and timing depended on who wrote it that week.
It lived in tools only the team could open.
No follow-up, no feedback, no referrals.
Every answer had to work with the same small team.
03 · The idea
HubSpot handled sales, Asana handled tasks and MailerLite handled email. We connected them, so updates move on their own and the project manager can focus on decisions.
What we chose, and what we didn't
Hire more people, or switch software. Too expensive, and it meant retraining everyone.
A long report. It overwhelms clients, and a small team can't keep it up.
04 · Iteration
The first journey map needed new software, which was exactly what we promised to avoid. We rebuilt it twice.



“Iterate gradually. Refine one variable at a time.”Lis and Diana, founders
Drag to compare. The team view showed who owned each task, but not what the client went through.


05 · The solution

How it fits together: one project manager, supported by three connected tools.
From a messy audit……to one continuous journey.
Every step now has a trigger, something that happens on its own, and a moment for a person.

What testing changed
People wanted to see the next steps before being asked to click.
Short notes that reduce confusion in the first 10 days.
Friendly but confident, from a shared tone guide.
So the first message lands while the excitement is fresh.
06 · The dashboard
I designed the client dashboard. Clients and the team see the same status, so nobody has to write it up by hand.

Made for a busy founder, not a project manager. The first row answers the only question that matters: are we on track?
Colour shows the state before you read a word: on track, at risk, or blocked.
Each week shows what was delivered, with a short note on why it matters. Clients can reply or rate it right there.
Every round had at least 12 people. Three things they said shaped the redesign.
Where am I?
A clear current phase, so you always know where the project stands.
Is this good or bad?
Colour-coded status and milestone markers.
It reads like a report.
Plain, human notes, written for a person.

By phase: open any stage to see what happened each week.
I built a link that pulls task data from Asana into the dashboard, so it updates from the source and client updates take almost no effort.
Every client, the few checks automation leaves to a person, the sales pipeline and the running automations, in one place.

07 · Impact
08 · What I learned
Our first map quietly added new tools. Catching that was our best decision.
Sales thinks in pipeline stages. Clients think in weeks. One shared map helped both.
If a client still has to ask “where are we?”, the dashboard hasn't done its job.
Each week I chose what we'd test and what we'd drop.
Next: a live link between Asana and the dashboard, and tracking how many weekly emails lead to a dashboard visit.
Thanks for reading.
That was CX by Design. Here's where to go next.
MoNA, the Museum of No Assets. A parody of dead NFTs and a monument to internet history. Five minutes, narrated by a hologram, and you leave with a Certificate of Nothing. I designed, built and scored it alone.
01 · The joke
NFTs sold the idea of owning something you could only look at. MoNA turns that around: you own nothing, and looking is what costs. It started as a virtual-museum assignment in a human-centered design class. The class ended. The idea didn't.
Your wallet, as you scroll
Every visitor starts with 300 coins and spends one each second inside. As the wallet empties, the music falls apart and the docent starts to fade.
02 · The collection
Every work is a type of NFT the internet already forgot, hung in a gilt frame and labelled like a treasure.






03 · Augustus
Your docent has 62 lines and a leitmotif, and he glitches as your wallet drains. Press play to hear him.
04 · The building
A colonnade, a drum, a saucer dome and a vaulted gallery, modelled in Blender with Poly Haven scans, lit and baked in Cycles, then streamed into three.js as one 12 MB file.




Real renders from the museum. Quality adapts to the visitor's computer and never drops below full resolution.
Look around
The real building, the real art, Augustus at the centre. Walk through it yourself.
Explore in 3DOpens the museum · about five minutes
05 · Sound
The score composes itself from a soundfont of 11 instruments and decays as the coins run out.
The visit, on a phone




The share loop
Every visitor leaves with a certificate in their own name, recording exactly how much time they spent looking at nothing. It's the souvenir, the punchline and the reason people share it.
Launch
A launch campaign that never breaks character.
06 · What I learned, and what's next
“Attention is the fee” decided the wallet, the music, the docent and the ending.
Design, 3D, code, voice, score, film and posters, by one person.
Lightmaps, post-processing and a VR version.
Made with Blender, three.js, Poly Haven (CC0), the FluidR3 soundfont, Piper voice (MIT) and open-licensed fonts.
Next project
Therapod listens to your body, learns what calms you, and keeps you steady through the weeks before care. Mental clarity, made tangible.
The 60-second version
When someone finally asks for help, the first appointment is often weeks away. Those weeks are lived alone, and the apps people try are dropped fast.
In 12 interviews people asked for quiet, not advice, and senses, not screens. They wanted to feel understood without feeling watched.
A device that reads breath, heart and warmth, learns what calms you, and paces light, sound, scent and touch to one rhythm.
End to end: research, the device, the service blueprint, the brand, the app, the films and a working 3D build.
01 · The problem
Deciding to get help is hard. Then comes the wait. For weeks, people carry it alone at home.
02 · Research
Give me space, not advice. Quiet, not something talking at them.
Senses over screens. Sound, light and scent felt more comforting than another app.
Privacy and control first. They wanted to decide when and how they're helped.
Still, be understood. Something that gets their state without explaining it.
The tension · themes 3 and 4
Help people feel understood without ever feeling watched.

From the research board: the interview canvas. Below, the persona canvas that became Sophia, 28, six weeks from her first appointment.

03 · Concept
Therapod sits on a console and turns the room into an 18-minute place to settle. Everything follows one breath rhythm, slowing towards six breaths a minute.


04 · Evidence
The first concept was built on what felt calming. I checked each idea against published studies and our interviews, kept what held up and changed what didn't.
Every sense follows one breath rhythm, slowing to about six breaths a minute.Paced breathing with biofeedback cut stress and anxiety by a large margin across 24 studies. Goessl et al.
Breathing, heart rate and warmth only. Her check-in outranks all of them.60% of Americans would be uncomfortable with a provider relying on AI for their care. Pew, 2023
Pace, scene, scent, length and timing adapt to her. She can see, change or erase everything.The calmest breathing rate varies by person, so biofeedback is tuned to each one. Lehrer and Gevirtz, 2014
Every scene has a matched scent, and each sense switches off on its own.A mismatched scent made relaxation worse. Max Planck, 2025; Lopes, 2024
One calm score per session and three readings. No streaks, no comparisons.Guilt-driven streaks make leaving feel like failing.
05 · One evening
What Sophia sees, and what Therapod is doing. The app is the quietest part: used before and after, never during.





Wired. Shoulders up since noon.
One tap to begin. The amber light on the band shows the sensors are on, and they can be switched off.
Heard, without having to explain.
One question, one tap. Her answer outranks every sensor and sets the starting pace.
I can put the phone down.
The phone goes dark. The ring paces her breath from 14 a minute towards 10.
Shoulders drop.
Light wraps the walls and dims around her eyes. Breath settles near six a minute.
Lighter.
Light fades over 60 seconds. A floating summary, then her own answer. Raw signals are erased.
06 · It learns you
Starts from her check-in. Notes how fast her breathing slows and which scene she lets run.
Lavender didn't help, so it tries cedar with Snow Peaks, and her score climbs.
Weeknights from 9 to 10 are hardest, so it offers a session at 9:30.
07 · Service
A device, an app, rules about data, and a hand-off to people when it matters. The blueprint shows where trust has to be made visible on purpose.

It doesn’t get me.Her check-in wins, and one tap corrects the reading.
Will it work worse?A full session runs on the check-in and the breath ring.
This is awkward.A shared session: no personal sensing, nothing kept.
I’m done.Stop ends everything within 2 seconds. No “are you sure?”
Did it break?Breath and sound run locally on battery.
…No guilt notifications. One gentle note after 14 days, then quiet.
08 · The app, brand and launch
Everything moves at six breaths a minute, four seconds in and six out: the mark, the motion, the sound and the film. The 2040 app is the quietest part of it.








The box is the first breath: soft-touch black with one ring printed in luminous ink.
09 · Reflection
Not tested with users, and not a medical device. Every reading shown is simulated. Success would mean people feeling steadier during the wait, and more of them making it to that first appointment.
The sensor light, the check-in that wins and “erase everything” matter more than any feature.
The device got clearer once it had a job: the weeks between asking for help and getting it.
Cutting the weakest claims made the product more honest and more focused.
The escalation path took more care than any screen.
Team: Divya Boni, Falguni and Siddhartha Roy Kanchala. With NYDF and the Seidenberg School. Made with Figma, Miro, Blender and Three.js.
Next project
This case study shows work I did at Schreiber Foods, so it's password protected. Enter the password to read it.
That's not it. Ask me for the password.
Don't have it? Ask me by email
GBM (Green Bay Machinery) builds food production lines. Before a customer gets a price, a sales engineer has to choose machines that all work together. I designed a guided configurator that checks every choice as it's made.


The company
An employee-owned dairy company based in Green Bay, Wisconsin. Its cheese slices are used by 17 of the top 20 hamburger chains. I designed this configurator on its Global IT UX team.
Source: Schreiber Foods company profile.
The project in 60 seconds
01 · The problem
A line runs from the cooker to the palletizer. If one machine can't keep up, everything after it slows down. Sales engineers had to get every choice right by hand before a customer could get a price.
What had to be right
Every machine has to match the line's target output.
One slow machine holds back everything after it.
Local, retail and export lines follow different safety standards.
Customers want to know what a line will save before they commit.
02 · The approach
I started with a UX audit of how lines were being configured. It led to one idea: set the context up front, then guide the engineer through the line in the order it runs, checking each choice as it's made.

The first screen asks four questions. The answers decide which machines are valid later.
03 · The flow






Region, target output, safety level and product type. Every later choice is checked against these four answers.
Each model shows how well it meets the target. If it falls short, it says so and suggests a fix.
The line builds itself on the right as you go, with each machine and its yearly cost.
The bar at the bottom shows line speed against the target, and which machine is holding it back.
By the last machine, the preview shows all seven, with efficiency and estimated return.
An equipment list, projected savings, and one button that sends it to engineering.
04 · The details

Each machine appears in order with its yearly cost. Efficiency and estimated return update with every choice.
If a machine falls short, it shows by how much, says an upgrade is needed, and offers a fix in one tap.
Line speed against the target, and the machine slowing the line, stay on screen at every step.
05 · Sending it
Engineers can save a configuration and come back to it later. When it's ready, one short form sends it to engineering for a formal quote and technical drawings.

06 · Impact
07 · What I learned
Setting the context up front removed choices that could never have worked.
Efficiency and the bottleneck bar make the effect of every choice visible straight away.
Capacities and specs stay on screen, because that's what sales engineers trust.
Thanks for reading.
That was Green Bay Machinery. Here's where to go next.
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Software that does a newsroom's slow video production work for AND India, with a person deciding every step that costs money or trust. In daily use since 12 October: 50K+ views and 1,500+ watch hours in its first week.
Both open in a new tab.
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A premium Indian kitchenware brand made in clay and wood. I shaped the brand and designed a mobile-first storefront that shows shoppers only what they need next. 29% more mobile conversion.
This one is under NDA, so I walk through it live, screen by screen.
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A 0-to-1 operating system for clinics, designed for four kinds of staff in one product. Four clinics took it on within 100 days.
This one is under NDA, so I walk through it live, screen by screen.